SERVICE CLOUD QUICK START PACKAGE

achieve Service excellence with Salesforce No 1 Platform

introduction

Leverage the power of Service Cloud to give the agents the understanding of your customers

Salesforce CPQ automates quoting, contracting, and the ordering processes. This solution helps you improve the sales productivity and close more deals without ever leaving the Salesforce Platform. It delivers next-gen CPQ which is 5-10x easier to implement than legacy CPQ applications
Our Service Cloud experts can help you optimize our customer acquisition operations and deliver a service excellence to increase customer satisfaction and boost your Revenues.
Get in touch today to see how Salesforce can delight your customers with improved business processes.

Why Palni?

Palni core USP is our pioneering On Demand Services for Salesforce, a unique and flexible Pay-As-You-Use Salesforce engagement model that is exclusively designed and customized to meet your fluctuating business needs. Our On Demand service engagement model is

Faster Turnaround Time

Our Salesforce implementation Services are rapid and help you keep your business run faster and smoother.

Faster Turnaround Time

Our Salesforce implementation Services are rapid and help you keep your business run faster and smoother.

Faster Turnaround Time

Our Salesforce implementation Services are rapid and help you keep your business run faster and smoother.

Faster Turnaround Time

Our Salesforce implementation Services are rapid and help you keep your business run faster and smoother.

Our 7 step agile approach
for Salesforce Service Cloud development

Customer-First Strategy

Map your customer journeys, understand your business problems, customer personas and their opportunities or specific pain points that drive a positive or negative experience with your brand

Customize Service Cloud

Customize the Service Cloud Platform according to your needs that is easy to maintain and compatible with all your future upgrades

Setup Service Console

Leverage the customer-focused,simplified model of Salesforce Service Cloud to get unified view of your customers and empower your team to address the issues quickly and easily

Integrate and Migrate data

Integrate and Migrate your data on Service Cloud to easily access and store on a centralized database

Service Analytics

Deploy analytics and get the valuable insights into the performance of the agents and department and take the best preventive measures to handle customer issues

Testing

Ensure strong governance and lifecycle management process is implemented while testing your Service cloud Application

User Training and documentation

Guide every user with the right set of instructions and provide a complete understanding of your Salesforce solution

Let our Expertise help you unleash the full potential of Salesforce